Dr. Darrach will review some common issues that doctors have in their practice. You will learn how to determine and understand problem areas and how to overcome these problems. Dr. Darrach will also discuss marketing systems and what helps bring patients in!

This CA training webinar is all about front desk procedures.... answering phones, scheduling and rescheduling patients, confirming insurance, handling questions and obstacles with patients, and much more.

What your CA will learn:
1. Answering the phone, handling scheduling questions.

2. Most common questions about the doctors office, chiropractic,

3. Most common obstacles to patient scheduling, rescheduling, canceling

4. Talking with other providers, terminology, requesting records

5. Hiring staff to jobs that fit their personality so they can excel.